Privacy Policy

1. Information we collect

We collect information in the following ways:

• Information you provide directly: name, company, email address, phone number, product of interest, and message content when you submit our contact or enquiry form.
• Automatically collected information: standard technical data such as IP address, browser type, device information, and pages visited, collected via essential cookies and, where enabled, analytics tools.
• Third-party service data: our contact form is processed via Supabase (database) and, where configured, Resend (transactional email) and Google Maps (location embed), each of which may process limited technical data under their own privacy terms.

2. How we use your information

• To respond to product enquiries and business communications.
• To maintain records of enquiries for internal follow-up and quality purposes.
• To operate, secure, and improve the Website.
• To comply with applicable legal and regulatory obligations.

We do not sell personal information to third parties.

3. Data retention

Enquiry records are retained for as long as reasonably necessary to respond to your request and maintain business records, after which they may be archived or deleted.

4. Your rights

You may request access to, correction of, or deletion of your personal information held by us by contacting us at sales@imperionbiolabs.com.

5. Cookies

The Website uses cookies for essential functionality and, where enabled, analytics. See our Cookie Policy for details.

6. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

7. Contact us

For privacy-related questions, contact us at sales@imperionbiolabs.com or +91 7420009347.